TELEMARKETING TRAINING There are many sales training courses available for face to face selling, but how many people have been trained to use the telephone to generate appointments?

The telemarketing training covers:-

• Creating a contact list

• Having the confidence to pick up the phone

• Establishing who you need to speak to - the decision maker

• The secrets of getting through the receptionist/gatekeeper

• Presenting your products or services - not saying too much, not saying too little (remember you have less than 19 seconds to make an impression)

• Handling objections

• Closing the appointment/sale

If you have more than two people who need telemarketing training then an in-house course could be an option. The training on offer can prove very cost effective as your sales team will not waste time and fuel in looking for business.

For further information on telemarketing training services please contact B-Squared. The telemarketing training and telesales courses from B-Squared are ideal for anyone that needs cold calling skills but is frightened of picking up the phone to generate new appointments.